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Enjoy Route4Me's
Perfect 10 Support

Perfect 10 Support from Route4Me with 365 days a year with 24/7 around the clock care to ensure customer success.

Every Route4Me Subscription Comes With

24/7 email support is available to assist you for quick questions and response times with near zero wait times!

24x7 Live Email Support

Don't feel like picking up the phone? Use our 24/7 livechat for quick answers to your questions from our friendly team members ready to serve you.

24x7 Live Chat support

We power logistics intense businesses around the clock. Need help at 1am on a Sunday. No Problem. We've got you covered 365 24/7.

24/7 Phone Support

Any question you have, Route4Me team members can assist with whatever you need.

Comprehensive Help Manuals & Tutorials

A perfect 10 Experience is our goal for every customer with our award-winning support.
A perfect 10 Experience is our goal for every customer with our award-winning support.

Every paid Route4Me subscription comes with our unique Perfect 10 experience

Yes, we’ll almost always say Yes!

We’ll almost always be available to help you 24/7/365

We’ll always follow up promptly and consistently

We’ll always be here to help answer honestly your most challenging questions with total honesty, even if the answer means losing your business

We’ll always use every resource available to us and our professional network to help you

We’ll always go out of our way to build a solution that exceeds your expectations

We’ll always be transparent about fees so you have plenty of time to make an informed decision

We’ll always respect your boundaries, privacy, and security

We’ll always strive to match your unique style and preferences

We’ll always hear you loud and clear when you say No

Route4Me Success Plan Types

Premium support Subscription Plans

V8
$
1,000
*
/Month
Get 24/7/365 access to our team of routing experts and a faster issue response time.
  • 24x7 Live Email Support

  • 24x7 Live Chat support

  • 24x7 Phone Support

  • Guaranteed Response Times

    • Business Critical: 1 hour (24x7)
    • Degraded Service: 2 business hours
    • General Issue: 3 business hours
V12
$
5,000
*
/Month
Get a dedicated expert assigned to your company and specifically trained.
  • All in V8, plus:

  • Dedicated Account Manager

  • Dedicated Routing Expert

  • Quarterly Account Review

  • Guaranteed Response Times

    • Business Critical: 1 hour (24x7)
    • Degraded Service: 2 business hours
    • General Issue: 3 business hours
Twin-Turbo

V12

$
28,000
*
/Month
An onsite expert to help you optimize routing at your location.
  • All in V12, plus:

  • Weekly Account Review

  • Exclusively Dedicated Routing Expert

  • Guaranteed Response Times

    • Business Critical: 30 minutes (24x7)
    • Degraded Service: 1 business hour
    • General Issue: 2 business hours
The Carbon Neutral Last Mile is powered by the Route4Me team. See what our customers have to say about us.

What Our Customers
are saying

The customer service is 20 out of 10. Close to the best in any business.

Tim B.

They provided a great level of service and support to my team going the extra mile to enhance the application to cater to our needs.

Robert C.

Customer Support is helpful and the live chat is always available. The new customer onboarding session was a great help!

Frank W.

Customer service is incredible, web support get back to you in seconds and ALWAYS finds a solution. Very impressed.

Doug R.

The customer support live chat was rock solid! walked me through the whole process.

Brian F.

Support and training is great. It is easy to use, works fast and increases efficiency. This cut my routing time in half, literally.

Michael B.
The Carbon Neutral Last Mile is powered by the Route4Me team. See what our customers have to say about us.