Route4Me Automatically Sends Customers An Alert When Their Stop Is Scheduled
Route4Me's dynamic route optimization system plans and optimizes routes automatically, then sends the routes to your team members and allows them to view these routes using their smartphones.
Real-Time Alerts & Notifications Using GPS Data
Notifying customers is something that every business does differently, so we permit you to set different alerting rules for your customers. With this Route4Me component, an alert (SMS/email) is sent to the customer when their stop is scheduled. This gives the customer some peace of mind, as it lets them know that you’re doing everything on your end to provide them with excellent service.
You can even configure and send an automatic SMS text message and e-mail with tracking URL, so your customer can see where your driver is as the driver approaches.
Customer alert templates are fully customizable. Route4Me also offers customer alert components for the following triggers: